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Copilot Studio opens in the Fernhollow Test environment.

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Select the Agent card. A new Untitled Agent opens.

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Name the agent Fernhollow Request Triage and paste the instructions.

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Select Save. The banner says the agent has been saved.

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In Tools, select Add, then Workflow. The trigger is When an agent calls the flow.

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Add two Text inputs named RequestID and Summary.

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Add Create an approval. Set the Title, Details and Assigned to fields.

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In Respond to the agent, add a Text output named Result.

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Save the workflow, then select Publish. The flow is ready to go.

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Rename the tool Request supervisor authorization and add a Description for AI.

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In Preview, send request FR-2033. The agent uses the tool and sets the status to Under Review.

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The approval arrives in Approvals, Received. The newest row is this test, and nobody approves it here.