AI implementation for public agencies and HR

AI that works inside public agencies, with your policy, your approved tools, and human review at every step.

Six ways to work together, one published price each. Pay by purchase order or card.

Dr. Frank Olmos, founder of DFO HR Consulting

AI is here to stay. Agencies that set clear rules and keep human review in place will use it well. Those that wait will spend more time fixing uneven work than improving it.

Most teams already use AI in pockets. Leaders adopt it first. The people closest to the daily tasks often do not. A policy, a measured pilot, and hands-on training close that gap so the tools become reliable instead of another source of rework.

Built for public agencies and merit-system rules.

See the six ways to stay on top of it

Ways to work together

Six clear ways to work together, one price each.

Ordered from the smallest commitment to the largest. Pick the situation that sounds like yours.

Find your starting point
  • PayingPay online by card or U.S. bank account, or send a purchase order. Quote on letterhead and W-9 within 2 business days.
  • DiscountsBook 3 or more sessions, save 15%.
  • LocationZoom, Teams, or on site anywhere in the U.S. Travel quoted outside the Los Angeles area.
  • 25+ yearspublic-sector HR and personnel
  • 2024Stephen E. Bemis Memorial Award, IPAC
  • Ed.D.Adjunct Professor of Statistics, Cal State LA
  • 3 bookson assessment and AI
  • 15 programsin the 2026 training catalog

Any of 15 programs, $1,800 half-day or $3,000 full-day.

See the programs
How buying works

From first email to trained staff, in four steps.

Purchase orders welcome. Card payment is available for a half-day workshop or the coaching starter.

  1. A 20-minute scoping call

    Your audience, the AI tools your organization has approved, and the risks your counsel cares about.

  2. A quote in two business days

    Catalog programs get a PDF quote on letterhead, ready for a requisition or purchase order. Custom projects start with a scoping conversation.

  3. Vendor setup, handled

    W-9, business information, and your vendor packet returned promptly. Materials and a paste-ready bio and headshot arrive one week ahead.

  4. Delivery your team keeps

    Half-day or full-day, on Zoom, Teams, or on site. Exercises use fictional, sanitized samples by default, so no personnel records go into a public AI tool. Everyone leaves with CHATPROMPT, a prompt library, and written guidance.

Ask for a scoping call Step one takes twenty minutes.
HR workflows

Built on testing and classification work, not borrowed use cases.

The workflows Dr. Olmos sets up most often, each with a qualified person making the final call.

Job descriptions and class specs

Update job descriptions and classification specifications against current duties, with an analyst approving every change.

Exam and test questions

Draft multiple-choice items, structured interview questions and rating guides, reviewed by a subject-matter expert before any candidate sees them.

Minimum-qualification screening support

Organize applications against the posted minimum qualifications so analysts move faster. A person makes every screening decision.

See all six workflowsShow fewer

Bilingual employee communications

English and Spanish notices, FAQs and onboarding materials, checked by a fluent reviewer before they go out.

Board and commission briefings

Agenda packets and meeting material turned into short briefings for board members, commissioners and executives.

Personnel reports and analysis

Vacancy, turnover and recruitment data summarized for cabinet, with the analyst verifying every number.

Compliance

Built for the rules public agencies actually face.

Every engagement starts with data boundaries: no personnel records in a public AI tool.

See examplesHide examples
  • Bot disclosure

    State bot-disclosure laws restrict using a bot to mislead people about its artificial identity. Any assistant that talks to the public says plainly that it is AI.

  • Recording consent

    Many states require the consent of everyone in a confidential conversation before it is recorded. AI note-takers and transcription tools are set up with consent built into the meeting routine.

  • Responsibility for what AI tells the public

    In Moffatt v. Air Canada (2024), a tribunal held the airline responsible for wrong information its website chatbot gave a customer. Public-facing answers are grounded in your approved sources and reviewed before launch.

  • Union-ready policy

    AI use policies are written to go to your bargaining units early, with clear lines on monitoring, evaluation and job duties, so meet-and-confer questions already have answers.

Practical guidance, not legal advice. Your counsel has the final word.

Delivered for

Organizations that have brought Dr. Olmos in front of their staff.

  • LAUSD Personnel Commission
  • Los Angeles Superior Court
  • WRIPAC
  • CPS HR Consulting
  • City of Moreno Valley
  • Kings River Conservation District
  • Walnut Valley Water District
  • A multi-location restaurant group
See delivered workHide delivered work
  • Los Angeles Unified School District Personnel CommissionAI training, about 50 staff
  • Multi-location restaurant groupAI for daily operations, a manager training program, and the sustainment system behind it
  • Los Angeles Superior CourtTwo-session Amplified Intelligence for HR
  • WRIPACFull-day workshops, San Francisco and Rancho Cucamonga
  • CPS HR ConsultingAI in HR Today five-course certification series
  • City of Moreno ValleyParks and Community Services AI curriculum
  • Kings River Conservation DistrictAI training curriculum
  • Walnut Valley Water DistrictAI productivity training

Named engagements. References available on request. Every 30-Day Pilot is measured before and after, and results are published here with the client’s permission.

Hear him at HR association conferences, pre-conference workshops, leadership summits, webinars, and closed-door agency sessions. Speaking topics and how to book.

Dr. Frank Olmos teaching an AI training session

One-minute introduction to the CHATPROMPT approach. Loads from YouTube only when you press play.

About

A practitioner first. The training follows from the job.

Dr. Frank Olmos is an Executive Director at a K-12 school district and President of DFO HR Consulting, with more than 25 years in public-sector HR.

More about Dr. Olmos

His career includes leadership roles at a county office of education and two other school districts, and his consulting practice extends to private employers, including a multi-location, family-owned restaurant group. He teaches statistics as an adjunct professor at Cal State LA, is the author of three books on assessment and AI, and created the CHATPROMPT framework. In 2024 the International Personnel Assessment Council awarded him the Stephen E. Bemis Memorial Award. He is a past president of PTC-SC and active in CSPCA, WRIPAC, IPAC, PCASC, and CODESP.

Full biography, books, and press kit

Human in the Loop

A short email on putting AI to work in public agencies and HR. Join and get a free AI Use Policy Template for Public Agencies.

Opens an email to frank@drfrankolmos.com. Used only for the newsletter; leave any time.

Tell us the task. We take it from there.

Describe the workflow, how many people are involved, and which AI tools you already approve. We reply within two business days.